ark15459

Missing Manufactured [Brave]

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Error report
Describe problem and what you saw My [Brave] was missing along with the modules I either bought or farmed for.
What you expected to see My 7 Day licence along with my upgraded [Brave]
Conditions in which error reproduce none of the above is there
Problem details In my screenshot is the proof of purchase from yesterday.
Frequency of reproduction once
Time of bug I just noticed 16:30pm New Zealand ST

1630972299_proofofpurchase2019-04-26.png

chat.log combat.log game.log game.net.log chat.log combat.log game.log game.net.log

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2 hours ago, ark15459 said:

redirects me back to here

Any transactional issues that involve real are to be solved by the support not there in the forum. Try to contact them again and make them clear that the issue is a not received DLC.

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If the ship was purchased last night (yesterday mostly) then it may have been caught in the minor roll back after the servers went down.

To hit up support do this:

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Just make sure to fill out the ticket with the appropriate details.

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