Client is unable to connect

[mauroyolo 0]

Everytime i try to undock or join a server i get this message.

Is there a way to fix it

[sgdmitry 16]

try this

[mauroyolo 0]

I use OSX :(

 

[sgdmitry 16]

ok, try change the MTU by following this instructions for MAC

[mauroyolo 0]

I changed my MTU to the max(1472) but i still get the same error message

 

[sgdmitry 16]

try change it to 1460

[mauroyolo 0]

Nope, if i had a better wifi connection would that make any difference

[sgdmitry 16]

the problem (among others) could be in your wi-fi router configuration. If possible try to connect via another wi-fi network to exlude the case of your router and ISP problems.

 

to make this post more usefull we need your game logs.

 

type this command in chat window :

/netlog 2

 

then try to play map

 

after the error appears, post your logs 

[mauroyolo 0]

Here are the mentioned files altough i couldn't find the DeviceCaps.log

game.log

game.net.log

user_config.xml

[YuriVonFluri 15]

Server seems to be down

[sgdmitry 16]

Here are the mentioned files altough i couldn't find the DeviceCaps.log

 

seems like you didnt issue /netlog 2 chat command before

also please follow (and switch) to this discussion - i gave there some more tips