Crash report

23:03:08.058  WARNING| Could not load ship specularity texture levels\envsettings\default/ship_specularity.dds, used level specularity texture
23:03:08.058  WARNING| Could not load ship irradiance texture levels\envsettings\default/ship_irradiance.dds, used level irradiance texture

[logs.zip](< base_url >/applications/core/interface/file/attachment.php?id=19881)

Please, write configuration of your PC

Spoiler

 

Computer Information:
    Manufacturer:  Unknown
    Model:  Unknown
    Form Factor: Laptop
    No Touch Input Detected

Processor Information:
    CPU Vendor:  GenuineIntel
    CPU Brand:  Intel(R) Core™ i3-5005U CPU @ 2.00GHz
    CPU Family:  0x6
    CPU Model:  0x3d
    CPU Stepping:  0x4
    CPU Type:  0x0
    Speed:  2000 Mhz
    4 logical processors
    2 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported
    AES:  Supported
    AVX:  Supported
    AVX2:  Unsupported
    AVX512F:  Unsupported
    AVX512PF:  Unsupported
    AVX512ER:  Unsupported
    AVX512CD:  Unsupported
    AVX512VNNI:  Unsupported
    SHA:  Unsupported
    CMPXCHG16B:  Supported
    LAHF/SAHF:  Supported
    PrefetchW:  Unsupported

Operating System Version:
    Ubuntu 18.04.4 LTS (64 bit)
    Kernel Name:  Linux
    Kernel Version:  4.15.0-106-generic
    X Server Vendor:  The X.Org Foundation
    X Server Release:  11906000
    X Window Manager:  GNOME Shell
    Steam Runtime Version:  steam-runtime_0.20200505.0

Video Card:
    Driver:  Intel Mesa Intel(R) HD Graphics 5500 (BDW GT2)
    Driver Version:  4.6 (Compatibility Profile) Mesa 20.2.0-devel (git-456e810 2020-06-10 bionic-oibaf-ppa)
    OpenGL Version: 4.6
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 59 Hz
    VendorID:  0x8086
    DeviceID:  0x1616
    Revision Not Detected
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1366 x 768
    Desktop Resolution: 1366 x 768
    Primary Display Size: 12.17" x 6.81" (13.94" diag)
                                            30.9cm x 17.3cm (35.4cm diag)
    Primary VRAM Not Detected

Sound card:
    Audio device: Intel Broadwell HDMI

Memory:
    RAM:  9728 Mb

VR Hardware:
    VR Headset: None detected

Miscellaneous:
    UI Language:  English
    LANG:  en_IN
    Total Hard Disk Space Available:  69334 Mb
    Largest Free Hard Disk Block:  24297 Mb

Steam Linux Runtime Information:
{
  “can-write-uinput” : true,
  “steam-installation” : {
    “path” : “/home/nisheshj/.local/share/Steam”,
    “data_path” : “/home/nisheshj/.local/share/Steam”,
    “issues” : [
    ]
  },
  “runtime” : {
    “path” : “/home/nisheshj/.local/share/Steam/ubuntu12_32/steam-runtime”,
    “version” : “0.20200505.0”,
    “issues” : [
    ],
    “pinned_libs_32” : {
      “list” : [
        "   809690      4 drwxrwxr-x   2 nisheshj nisheshj     4096 Jun 13 01:45 pinned_libs_32",
        "   809695      4 lrwxrwxrwx   1 nisheshj nisheshj      102 Jun 13 01:45 pinned_libs_32/libGLU.so.1 → /home/nisheshj/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/i386-linux-gnu/libGLU.so.1.3.08004",
        "   809696      4 -rw-rw-r--   1 nisheshj nisheshj       76 Jun 13 01:45 pinned_libs_32/system_libGLU.so.1",
        "   809698      4 -rw-rw-r--   1 nisheshj nisheshj       83 Jun 13 01:45 pinned_libs_32/system_libvulkan.so.1",
        "   809693      4 -rw-rw-r--   1 nisheshj nisheshj       75 Jun 13 01:45 pinned_libs_32/system_libdbus-1.so.3",
        "   809697      4 lrwxrwxrwx   1 nisheshj nisheshj      103 Jun 13 01:45 pinned_libs_32/libvulkan.so.1 → /home/nisheshj/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/i386-linux-gnu/libvulkan.so.1.2.135",
        "   809694      0 -rw-rw-r--   1 nisheshj nisheshj        0 Jun 13 01:45 pinned_libs_32/has_pins",
        "   809692      4 lrwxrwxrwx   1 nisheshj nisheshj       97 Jun 13 01:45 pinned_libs_32/libdbus-1.so.3 → /home/nisheshj/.local/share/Steam/ubuntu12_32/steam-runtime/lib/i386-linux-gnu/libdbus-1.so.3.5.8"
      ]
    },
    “pinned_libs_64” : {
      “list” : [
        "   809691      4 drwxrwxr-x   2 nisheshj nisheshj     4096 Jun 13 01:45 pinned_libs_64",
        "   809699      4 lrwxrwxrwx   1 nisheshj nisheshj      104 Jun 13 01:45 pinned_libs_64/libGLU.so.1 → /home/nisheshj/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libGLU.so.1.3.08004",
        "   809705      4 -rw-rw-r--   1 nisheshj nisheshj       94 Jun 13 01:45 pinned_libs_64/system_libpangox-1.0.so.0",
        "   809711      4 -rw-rw-r--   1 nisheshj nisheshj       82 Jun 13 01:45 pinned_libs_64/system_libopus.so.0",
        "   809707      4 -rw-rw-r--   1 nisheshj nisheshj       82 Jun 13 01:45 pinned_libs_64/system_libcurl.so.4",
        "   809700      4 -rw-rw-r--   1 nisheshj nisheshj       80 Jun 13 01:45 pinned_libs_64/system_libGLU.so.1",
        "   809709      4 -rw-rw-r--   1 nisheshj nisheshj       87 Jun 13 01:45 pinned_libs_64/system_libvulkan.so.1",
        "   809702      4 lrwxrwxrwx   1 nisheshj nisheshj      111 Jun 13 01:45 pinned_libs_64/libdbusmenu-glib.so.4 → /home/nisheshj/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libdbusmenu-glib.so.4.0.13",
        "   809704      4 lrwxrwxrwx   1 nisheshj nisheshj      110 Jun 13 01:45 pinned_libs_64/libpangox-1.0.so.0 → /home/nisheshj/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libpangox-1.0.so.0.3000.0",
        "   809712      0 lrwxrwxrwx   1 nisheshj nisheshj       12 Jun 13 01:45 pinned_libs_64/libcurl.so.3 → libcurl.so.4",
        "   809706      4 lrwxrwxrwx   1 nisheshj nisheshj      101 Jun 13 01:45 pinned_libs_64/libcurl.so.4 → /home/nisheshj/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libcurl.so.4.2.0",
        "   809708      4 lrwxrwxrwx   1 nisheshj nisheshj      105 Jun 13 01:45 pinned_libs_64/libvulkan.so.1 → /home/nisheshj/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libvulkan.so.1.2.135",
        "   809710      4 lrwxrwxrwx   1 nisheshj nisheshj      101 Jun 13 01:45 pinned_libs_64/libopus.so.0 → /home/nisheshj/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/x86_64-linux-gnu/libopus.so.0.7.0",
        "   809701      0 -rw-rw-r--   1 nisheshj nisheshj        0 Jun 13 01:45 pinned_libs_64/has_pins",
        "   809703      4 -rw-rw-r--   1 nisheshj nisheshj      101 Jun 13 01:45 pinned_libs_64/system_libdbusmenu-glib.so.4"
      ]
    }
  },
  “os-release” : {
    “id” : “ubuntu”,
    “id_like” : [
      “debian”
    ],
    “name” : “Ubuntu”,
    “pretty_name” : “Ubuntu 18.04.4 LTS”,
    “version_id” : “18.04”,
    “version_codename” : “bionic”
  },
  “container” : {
    “type” : “none”
  },
  “driver_environment” : [
  ],
  “architectures” : {
    “i386-linux-gnu” : {
      “can-run” : true,
      “library-issues-summary” : [
      ],
      “graphics-details” : {
        “x11/vulkan” : {
          “messages” : “ERROR: [Loader Message] Code 0 : /usr/lib/x86_64-linux-gnu/libvulkan_intel.so: wrong ELF class: ELFCLASS64\nERROR: [Loader Message] Code 0 : /usr/lib/x86_64-linux-gnu/libvulkan_radeon.so: wrong ELF class: ELFCLASS64\nERROR: [Loader Message] Code 0 : /home/nisheshj/.local/share/Steam/ubuntu12_64/steamoverlayvulkanlayer.so: wrong ELF class: ELFCLASS64\nERROR: [Loader Message] Code 0 : libVkLayer_MESA_device_select.so: wrong ELF class: ELFCLASS64\nCannot create Vulkan instance.\nThis problem is often caused by a faulty installation of the Vulkan driver or attempting to use a GPU that does not support Vulkan.\nERROR at /usr/src/packages/BUILD/vulkaninfo/vulkaninfo.h:642:vkCreateInstance failed with ERROR_INCOMPATIBLE_DRIVER\nfailed to create instance!\n”,
          “renderer” : null,
          “version” : null,
          “issues” : [
            “cannot-load”,
            “cannot-draw”
          ],
          “exit-status” : 1
        },
        “glx/gl” : {
          “renderer” : “Mesa Intel(R) HD Graphics 5500 (BDW GT2)”,
          “version” : “4.6 (Compatibility Profile) Mesa 20.2.0-devel (git-456e810 2020-06-10 bionic-oibaf-ppa)”,
          “library-vendor” : “glvnd”
        },
        “egl_x11/gl” : {
          “messages” : “Waffle error: 0x1 WAFFLE_ERROR_FATAL: dlopen(“libEGL.so.1”) failed: libEGL.so.1: wrong ELF class: ELFCLASS64\n”,
          “renderer” : null,
          “version” : null,
          “library-vendor” : “unknown”,
          “issues” : [
            “cannot-load”
          ],
          “exit-status” : 1
        },
        “egl_x11/glesv2” : {
          “messages” : “Waffle error: 0x1 WAFFLE_ERROR_FATAL: dlopen(“libEGL.so.1”) failed: libEGL.so.1: wrong ELF class: ELFCLASS64\n”,
          “renderer” : null,
          “version” : null,
          “library-vendor” : “unknown”,
          “issues” : [
            “cannot-load”
          ],
          “exit-status” : 1
        }
      },
      “dri_drivers” : [
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/i915_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/i965_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/iris_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/kms_swrast_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/nouveau_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/nouveau_vieux_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/r200_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/r300_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/r600_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/radeon_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/radeonsi_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/swrast_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/virtio_gpu_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/vmwgfx_dri.so”
        },
        {
          “library_path” : “/usr/lib/i386-linux-gnu/dri/zink_dri.so”
        }
      ],
      “va-api_drivers” : [
        {
          “library_path” : “/home/nisheshj/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/i386-linux-gnu/dri/dummy_drv_video.so”
        }
      ],
      “vdpau_drivers” : [
        {
          “library_path” : “/home/nisheshj/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/i386-linux-gnu/vdpau/libvdpau_trace.so.1”,
          “library_link” : “libvdpau_trace.so.1.0.0”
        }
      ],
      “glx_drivers” : [
        {
          “library_soname” : “libGLX_indirect.so.0”,
          “library_path” : “/usr/lib/i386-linux-gnu/libGLX_mesa.so.0.0.0”
        },
        {
          “library_soname” : “libGLX_mesa.so.0”,
          “library_path” : “/usr/lib/i386-linux-gnu/libGLX_mesa.so.0.0.0”
        }
      ]
    },
    “x86_64-linux-gnu” : {
      “can-run” : true,
      “library-issues-summary” : [
      ],
      “graphics-details” : {
        “x11/vulkan” : {
          “messages” : “ERROR: [Loader Message] Code 0 : /home/nisheshj/.local/share/Steam/ubuntu12_32/steamoverlayvulkanlayer.so: wrong ELF class: ELFCLASS32\nINTEL-MESA: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0\n\nINTEL-MESA: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0\n\n”,
          “renderer” : “Intel(R) HD Graphics 5500 (BDW GT2)”,
          “version” : “1.2.131 (device 8086:1616) (driver 20.1.99)”
        },
        “glx/gl” : {
          “renderer” : “Mesa Intel(R) HD Graphics 5500 (BDW GT2)”,
          “version” : “4.6 (Compatibility Profile) Mesa 20.2.0-devel (git-456e810 2020-06-10 bionic-oibaf-ppa)”,
          “library-vendor” : “glvnd”
        },
        “egl_x11/gl” : {
          “renderer” : “Mesa Intel(R) HD Graphics 5500 (BDW GT2)”,
          “version” : “4.6 (Compatibility Profile) Mesa 20.2.0-devel (git-456e810 2020-06-10 bionic-oibaf-ppa)”,
          “library-vendor” : “glvnd”
        },
        “egl_x11/glesv2” : {
          “renderer” : “Mesa Intel(R) HD Graphics 5500 (BDW GT2)”,
          “version” : “OpenGL ES 3.2 Mesa 20.2.0-devel (git-456e810 2020-06-10 bionic-oibaf-ppa)”,
          “library-vendor” : “glvnd”
        }
      },
      “dri_drivers” : [
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/i915_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/i965_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/iris_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/kms_swrast_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/nouveau_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/nouveau_vieux_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/r200_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/r300_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/r600_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/radeon_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/radeonsi_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/swrast_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/virtio_gpu_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/vmwgfx_dri.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/zink_dri.so”
        }
      ],
      “va-api_drivers” : [
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/dummy_drv_video.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/nouveau_drv_video.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/nvidia_drv_video.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/r600_drv_video.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/radeonsi_drv_video.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/s3g_drv_video.so”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/dri/vdpau_drv_video.so”
        }
      ],
      “vdpau_drivers” : [
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/vdpau/libvdpau_nouveau.so”,
          “library_link” : “libvdpau_nouveau.so.1.0.0”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/vdpau/libvdpau_nouveau.so.1”,
          “library_link” : “libvdpau_nouveau.so.1.0.0”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/vdpau/libvdpau_r300.so”,
          “library_link” : “libvdpau_r300.so.1.0.0”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/vdpau/libvdpau_r300.so.1”,
          “library_link” : “libvdpau_r300.so.1.0.0”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/vdpau/libvdpau_r600.so”,
          “library_link” : “libvdpau_r600.so.1.0.0”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/vdpau/libvdpau_r600.so.1”,
          “library_link” : “libvdpau_r600.so.1.0.0”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/vdpau/libvdpau_radeonsi.so”,
          “library_link” : “libvdpau_radeonsi.so.1.0.0”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/vdpau/libvdpau_radeonsi.so.1”,
          “library_link” : “libvdpau_radeonsi.so.1.0.0”
        },
        {
          “library_path” : “/usr/lib/x86_64-linux-gnu/vdpau/libvdpau_trace.so.1”,
          “library_link” : “libvdpau_trace.so.1.0.0”
        }
      ],
      “glx_drivers” : [
        {
          “library_soname” : “libGLX_indirect.so.0”,
          “library_path” : “/usr/lib/x86_64-linux-gnu/libGLX_mesa.so.0.0.0”
        },
        {
          “library_soname” : “libGLX_mesa.so.0”,
          “library_path” : “/usr/lib/x86_64-linux-gnu/libGLX_mesa.so.0.0.0”
        }
      ]
    }
  },
  “locale-issues” : [
  ],
  “locales” : {
    “<default>” : {
      “resulting-name” : “en_IN”,
      “charset” : “UTF-8”,
      “is_utf8” : true
    },
    “C” : {
      “resulting-name” : “C”,
      “charset” : “ANSI_X3.4-1968”,
      “is_utf8” : false
    },
    “C.UTF-8” : {
      “resulting-name” : “C.UTF-8”,
      “charset” : “UTF-8”,
      “is_utf8” : true
    },
    “en_US.UTF-8” : {
      “resulting-name” : “en_US.UTF-8”,
      “charset” : “UTF-8”,
      “is_utf8” : true
    }
  },
  “egl” : {
    “icds” : [
      {
        “json_path” : “/usr/share/glvnd/egl_vendor.d/50_mesa.json”,
        “library_path” : “libEGL_mesa.so.0”
      }
    ]
  },
  “vulkan” : {
    “icds” : [
      {
        “json_path” : “/usr/share/vulkan/icd.d/intel_icd.x86_64.json”,
        “library_path” : “/usr/lib/x86_64-linux-gnu/libvulkan_intel.so”,
        “api_version” : “1.2.131”
      },
      {
        “json_path” : “/usr/share/vulkan/icd.d/radeon_icd.x86_64.json”,
        “library_path” : “/usr/lib/x86_64-linux-gnu/libvulkan_radeon.so”,
        “api_version” : “1.2.131”
      }
    ]
  },
  “desktop-entries” : [
    {
      “id” : “steam.desktop”,
      “commandline” : “/usr/bin/steam %U”,
      “filename” : “/usr/share/applications/steam.desktop”,
      “default_steam_uri_handler” : true,
      “steam_uri_handler” : true
    }
  ],
  “cpu-features” : {
    “x86-64” : true,
    “sse3” : true,
    “cmpxchg16b” : true
  }
}

 

 

15-20 days ago this is working fine, I play this game over 3200 hours with same laptop…

Is there Exceptions folder near game logs folder?

10 hours ago, Skula1975 said:

Is there Exceptions folder near game logs folder?

 

Exceptions folder enclosed please check…

[exceptions.zip](< base_url >/applications/core/interface/file/attachment.php?id=19907)

Accepted as SC-113789

What is the mean of "Accepted as SC-113789"

6 hours ago, NisheshJain said:

What is the mean of "Accepted as SC-113789"

 

I accepted your report as bug and added in our bugtracker with this number

How to track SC-113789 bug & what’s a status of my bug

2 hours ago, NisheshJain said:

How to track SC-113789 bug & what’s a status of my bug

You don’t. With some luck it will be resolved in under 5 years. (Or just play the game in Wine/Proton, usually more bug free)